Privacy Statement

Megazyme is committed to ensuring that your privacy is protected. This Privacy Statement sets out the basis on which any personal data we collect from and about you, or that you provide to us, will be processed by us. By using the Megazyme Site, you acknowledge that you have reviewed the terms of our Privacy Statement and agree that we may collect, use, and transfer your Personal Data and User Data in accordance therewith. If you do not agree with these terms, you may choose not to use our Site. In this case, please do not provide any Personal Data through this Site. This Privacy Statement forms part of our Site Terms and Conditions and as such shall be governed by and construed in accordance with the laws of the Republic of Ireland. You agree to submit any dispute arising out of your use of this website to the exclusive jurisdiction of the Republic of Ireland. Please note that this Privacy Statement does not apply to the providing or use of Personal Data of past or present employees of, or consultants engaged by, Megazyme and/or its subsidiaries, for employment or benefits administration purposes, both of which are governed by Megazyme's Policies designed for those respective purposes (the “Other Policies”). Please read our entire Privacy Statement carefully. Should you have any questions about this Statement or about our data collection, storage and use practices, please contact us.

Welcome to (the “Site”). This Site is operated by Megazyme (“Megazyme ” or “we” or “us”) and has been created to provide our customers the information, products and other initiatives developed and/or offered by Megazyme and its subsidiaries and affiliates (collectively, the “Megazyme Services”). You are important to Megazyme and, as described in this Privacy Statement, we will take appropriate measures to protect your privacy as you use this Site. This Privacy Statement sets forth Megazyme’s approach with respect to information that is collected from users of this Site. This Site is intended for users worldwide.
Changes to Megazyme’s Privacy Statement

This Site and our business change constantly. As a result, it may be necessary at times for Megazyme to make changes to this Privacy Statement. Megazyme reserves the right to update or modify this Privacy Statement at any time and from time to time without prior notice. Please review this Statement periodically, and especially before you provide any Personal Data. Your continued use of the Site after the effective date of any modification of the Privacy Statement will be deemed to be your agreement to any changed terms. This Privacy Statement was last updated in May 2018. This update has been made in support of new legislation from the European Union. Under the General Data Protection Regulation (GDPR), Megazyme is providing greater transparency on how and why we use your data and giving you more control over the data that you share with us.

What is the General Data Protection Regulation (GDPR)

The new GDPR, which comes into effect on 25th May 2018, strives for greater data protection harmonisation throughout the EU, marking an end to fragmented data protection rules and enhancing freer movement of data within the EU. Having a single uniform law that’s fit for purpose will assist the EU to meet the demands of the digital era.  

GDPR imposes additional obligations on businesses and strengthens your rights regarding your data.  

Due to the changes in these regulations, Megazyme wishes to keep you informed on:

  • The types of data we hold on you.
  • The purpose it is used for.
  • Your rights in relation to how it’s processed. 

We collect information about you in order to operate our business. What follows is information about what we collect, how this data is processed and shared. It also explains your rights under data protection law in relation to how we process your data.


Aggregated Data” includes customer demographics, interests and behaviour based on Personal Data and other information provided to us, which is compiled and analysed on an aggregate and anonymous basis.  

"Personal Data" includes all information that enables an individual to be identified, including, by way of example, the individual’s name and email address.

Public Information” includes information posted to any public areas of the Site, such as comment areas.

Unsolicited Information" includes any ideas for new products or modifications to existing products and other unsolicited communications. Personal Data included in Unsolicited Information will be handled in the manner set forth in this Privacy Statement.

"User Data" includes all information passively collected from users of the Site that does not identify a particular individual, including, by way of example, statistical information on Site usage. The terms "you", "your" and "yours" when used in this Privacy Statement means any user of this Site.

What information does Megazyme collect and process?

Information you give us:


We collect Personal Data such as your name, email or mailing address from you when you voluntarily choose to register for or use certain Megazyme services at this Site. We use the Personal Data that we collect in an effort to provide you with a superior customer experience on the Site and to improve and market Megazyme products and services. Megazyme may store such Personal Data itself or it may be stored in databases owned and maintained by Megazyme's affiliates, agents or service providers. Megazyme retains its rights to these databases and the information contained in them. If you register with Megazyme or use certain other of the personalised options we offer, we will create a profile that includes your name, mailing address, email address, and other information that you provide that is pertinent to your specific situation. We may combine such information with data gathered from other sources. For instance, if incorrect postal codes are received, we may use third party software to correct them. We also may collect email or other addresses from prospect lists of other companies, for example, in connection with a joint marketing effort. When we do so, (1) we acknowledge in our correspondence how the recipient was added to our list and (2) we provide a means for recipients to opt out of further communications from us. When you contact Megazyme we may keep a record of that correspondence and may occasionally ask you to complete surveys for sales and research purposes. In some instances we contract with outside parties to collect and maintain our information collection servers and to perform technology and related services. We seek to provide any such third parties with only the information they need to perform their specific function and we will take all reasonable steps to ensure those entities comply with their obligations under GDPR when they handle your personal information. Wherever Megazyme collects Personal Data we will provide a link to this Privacy Statement. Megazyme has a number of social media pages. Most social platforms provide in-page analytics on followers such as aggregated demographic data which is available on users’ public profiles. Megazyme may use this public information combined with other analytics for customer profiling. Following Megazyme’s social media pages does not grant access to any private information on your profile. If you contact a member of the team via a social media platform, Megazyme may reply to you in the same manner or request further information from you (i.e. your email address) if your query requires a response from our technical team.


Megazyme regularly attends conferences and events around the world. We use this opportunity to speak directly with our customers and potential customers. The contact information and business cards we collect at these events may be added to our database to contact you in response to a query, or for a follow up email or phone call relating to a product or topic that you have expressed interest in. You can request to be removed from our database at any time.

Passively collected User Data

When you interact with Megazyme through this Site, we receive and store certain "User Data". Such User Data, which is collected passively using various technologies and is not used to specifically identify you. Megazyme may store such User Data itself or it may be stored in databases owned and maintained by Megazyme’s affiliates, agents or service providers. Megazyme retains all rights to these databases and the information contained therein. This Site will use such User Data together with data provided by other parties and pool it with other information for tracking purposes outlined below in our ‘Cookies’ section of this policy. We also may disclose User Data in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes. It is important to note that no Personal Data is available or used in this process.

Aggregated Data

In an ongoing effort to better understand and serve our users, Megazyme often conducts research on Aggregated Data. Megazyme may share this Aggregated Data with government agencies, its affiliates, agents and business partners. This aggregated information does not identify you personally. Megazyme also may disclose Aggregated Data in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.


In operating this Site, we use a technology called "cookies." Please see our section on Cookies for further details

How do we use your Personal Data and other information?

Megazyme uses the Personal Data you provide for our business purposes in a manner that is consistent with this Privacy Statement and compliant under the General Data Protection Regulation (GDPR).  

If you provide Personal Data for a certain reason, that Personal Data will be available to us for use in connection with the reason for which it was provided or for a consistent purpose including, if applicable, processing an order placed by you or informing you that the product is no longer available. For instance, if you contact us by email, we may use the Personal Data you provide to respond to you; or if you contact us about a job listing, the information you provide to us may be used to consider you for the position. We may also combine Personal Data that you have provided to us with information obtained by us from other parties (e.g. via our Distributors).  

Megazyme and its affiliates also may use your Personal Data, User Data and other information collected through the Site to help us improve the content and functionality of the Site, to better understand our customers and markets, to improve our products and services and to effect and facilitate sales.

Megazyme and its affiliates may use this information to contact you, electronically, by phone or otherwise, in the future to tell you about, and to offer for sale, products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt out" of receiving future communications.

If at any time you wish not to receive any future communications or to have your name deleted from our mailing lists, you may follow the "unsubscribe" procedure included with our communication. Alternatively, you can email us at or see “How to Contact Megazyme” below.

Do we share the information that we receive?

Megazyme considers your information to be a vital part of our relationship with you. We will only share information, including Personal Data, with our subsidiaries and affiliates once all reasonable steps have been taken to ensure that these entities comply with their obligations under GDPR when they handle your personal information. Megazyme, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples include, but are not restricted to, mailing information, maintaining databases, webinar and video hosting and processing payments. In addition, if you input Personal Data on a co-branded registration page, relating, for example, to a contest co-sponsored by both Megazyme and a partner company, then your Personal Data will be available both to Megazyme and to such partner company When we retain another non-affiliated company to perform functions of this nature, we seek to provide them with only the information that they require to perform their limited functions as specified in our agreement with them. There are also a limited number of circumstances in which we may share your Personal Data and other information in our possession with certain additional third parties without further notice to you, as set forth below:

Legal requirements

Megazyme may disclose your Personal Data, User Data and other information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Megazyme or its affiliates, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.

Business transfers, combinations and related activities

As we develop our business, we might sell, buy, restructure or reorganise businesses or assets. In the event of any sale, merger, reorganisation, restructuring, dissolution or similar event involving our business or assets, Personal Data may be part of the transferred assets.

Megazyme has a number of distributors internationally. In light of this fact we may, from time to time, transfer your contact details to an authorised Megazyme distributor in your locality.

This Privacy Statement shall not apply to Public Information you provide to Megazyme through this Site or through any other means. If you include Personal Data in such Public Information, we will use such Personal Data only as provided herein, but we caution you that, because such information (including your Personal Data) was made available in a forum accessible by the public, the use and disclosure of information by others accessing the Site is not monitored or controlled in any way by Megazyme nor are their activities governed by this Privacy Statement.

In addition, if you submit unsolicited Personal Data we will use it, as provided herein, however, the other information included in such unsolicited submission is not covered by this Privacy Statement.

Please note that, as set forth above, this Privacy Statement does not apply to the providing or use of certain Personal Data other than through the Site nor to the providing or use of Personal Data of past or present employees of, or consultants engaged by, Megazyme and/or its subsidiaries, for employment or benefits administration purposes, both of which are governed by Megazyme policies designed for those respective purposes.

Links to other websites

This Privacy Statement applies only to this Site. This Site may frame or contain references or links to other Megazyme websites as well as other websites not operated or controlled by Megazyme (the “Third Party Sites”) none of which sites are governed by the policies and procedures we describe here. The links from this Site do not imply Megazyme’s review or endorsement of the Third Party Sites. We suggest that you contact those sites directly for information on their privacy, security, data collection and distribution policies.

Transfer of your data abroad
By voluntarily providing us with your Personal Data, you are consenting to our use of it in accordance with this Privacy Statement. Due to the nature of the Internet if you are visiting this Site from a country other than the Republic of Ireland, your communications will inevitably result in the transfer of information across boundaries. By visiting this website you consent to these transfers. If you provide Personal Data to this Site, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Megazyme and the affiliates, agents and service providers referred to herein located in the Republic of Ireland, other counties within Ireland and other countries. The EU laws for privacy and protection (GDPR) will be upheld where applicable, and your personal details are protected by our Privacy Policy beyond the boundaries of the EU.
Data retention
We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal reporting or document retention requirements. We will take reasonable steps to update, correct or, upon your request, delete your Personal Data in our possession that you have previously submitted via this Site. In order to request an update with respect to your Personal Data, please contact us as provided in the “How to Contact Megazyme” section. If at any time you wish not to receive further communications, you may also follow the unsubscribe procedure included in our communication.
What are your rights?

Under the law you have various rights, with some exemptions, in how data can be processed. These include the rights to;

Access personal data – You may request a copy of the personal data we hold on you and information about how this data is processed.

Rectification – If data is inaccurate you have the right for it to be rectified. If data is incomplete you can request for it to be updated so it becomes complete.

Erasure/right to be forgotten – You may request to have your personal details deleted. This may not be granted if it affects our legitimate interests or legal obligations.

Restrict processing or object to processing – You may request that your personal data is restricted or object to it being used for particular purposes (e.g. direct marketing).

You can use this Site without providing your Personal Data, although doing so may limit your ability to obtain certain information or to use other valuable Megazyme products and services, including, for example, informational newsletters and responses to specific inquiries you may have. Where no Personal Data is legally required or is necessary for a particular service (for example, to contact you in response to your request), the use of a pseudonym is accepted.

Security and TLS
The Megazyme Site encrypts your details and other personal information using Transport Layer Security (TLS) technology. TLS, approved as a protocol standard by the Internet Engineering Task Force (IETF), is primarily used to guarantee secure transfer of sensitive data over the Internet. When you register your customer profile or conduct an e-commerce transaction on the Megazyme Site, your browser will begin with https:// and will display a security lock icon in the URL at the top of the pane to verify that you are in SSL mode.
How to contact Megazyme
Please also feel free to contact us if you have any questions about Megazyme's Privacy Statement or the information practices of this Site.

You may contact us as follows:
Bray Business Park, 
Co. Wicklow, 
A98 YV29,

Tel: +353-1-2861220
Fax: +353-1-2861264

Customer Support