Introducing the Megazyme Knowledge Base

Finding the information you need has never been easier with:

  • Quick access to COAs, Data Sheets, Mega-Calcs, FAQ’s, SDS, Videos
  • Simple navigation
  • Advanced search function
  • 24 hour online access
  • ‘Ask a Scientist’ submission form
  • Manage & track your technical support requests

The Megazyme Knowledge Base is a technical resource database that is populated with an abundance of technical information about Megazyme products including, FAQs, Data Sheets, Mega-Calcs, CoAs, SDS, Videos, Application Notes and White Papers.

 

 

It is provided as a dedicated portal that is simple to use, accessible for everyone and is aimed at enabling you, the customer, to serve yourself with the right information at the right time.
Within the Knowledge Base you can navigate or search all of the technical information for answers to your technical queries.

 

If you cannot find an answer you can submit a technical support request from within the Knowledge Base via the “Ask a Scientist” link.

 

The Knowledge Base combines an integrated Help Desk that provides you with automated email responses to keep you informed of receipt and status of your requests. The Help Desk also allows Megazyme scientists to efficiently track and respond to all technical requests in a timely fashion.
Logging in to the Megazyme Knowledge Base allows you to manage and track all of your technical support requests, as well as submit new requests.

The Megazyme Knowledge base and integrated Help Desk serves to provide customers with unlimited access to Megazyme’s technical expertise on demand.


 

If you have a technical query, please visit the Megazyme Knowledge Base where you can navigate or search all of the technical information for answers to your technical queries.

If you cannot find an answer in the Knowledge Base then please submit your technical support request from within the Knowledge Base via the “Ask a Scientist” link.